Community Relations Coordinator

at Denton County Transportation Authority (view profile)
Location Lewisville
Date Posted April 23, 2019
Category Public Relations
Job Type Full-time



Assist the Community Relations Manager with a variety of community outreach and event coordination to support the agency’s brand awareness and community relationships. Assist with the execution of marketing and communications campaigns and activities as assigned. Represent DCTA at community events. Conduct research and reporting to support the strategic initiatives of the department. Complete additional responsibilities as assigned by the Community Relations Manager.



Community Outreach

  • Assist with the development and management of a business distribution database of community organizations
  • Work with member cities, local chambers of commerce offices, convention and visitors’ bureaus, and other community businesses to ensure DCTA representation on partner calendars, websites, newsletters, etc.
  • Support agency campaigns with strategic community outreach, including distribution of campaign materials throughout the community
  • Assist with the planning, execution and reporting to support the agency’s Public Involvement Plan
  • Assist with the coordination of brand ambassadors for campaign-related deployments
  • Assist with the agency’s safety education outreach
  • Coordinate and facilitate all Rail Safety Program requests
  • Regularly distribute appropriate DCTA collateral to participating organizations and manage collateral inventory



  • Coordinate employee relations events and other employee-related activities
  • Prepare invitations, goody items, food delivery, and all other details for internal and external events
  • Oversee all employee communications regarding activities
  • Oversee set-up, operations, teardown and event budgets


Sponsorship Marketing

  • Manage promotional inventory and the storage of all materials
  • Assist with all aspects of event marketing and sponsorship coordination
  • Assist with the preparation of all print materials, event supplies, promotional items and other required materials
  • Support event marketing efforts on site as a DCTA representative for all promotional booth activities
  • Assist the Community Relations Manager with arranging and scheduling school tours, outings, field trips, and other educational opportunities


Discount Pass Programs

  • Provide administrative support for all discount pass programs, including but not limited to sales outreach, direct mailers, contracts, fare media creation and delivery, and invoices
  • Assist with routine updates and the management of the Corporate Pass Program business database
  • Conduct appropriate research to support outreach efforts for all discount pass programs
  • Actively communicate the details of the agency’s discount pass programs at events and community outings


Marketing and Communications Efforts

  • Assist with departmental marketing and communications activities as assigned
  • Contribute written content to the DCTA Hop on Board blog
  • Participate in department-wide research, campaign development, execution and reporting
  • Assist in coordinating and executing various marketing methods including but not limited to direct mail, print ads and email marketing
  • Assist in project support activities such as contract administration, procurement, reporting, community relations and administration support services


Knowledge of:

  • Principles, methods and practices of marketing, communications, event coordination and public involvement
  • Modern office methods, procedures and computer equipment
  • Microsoft Office suite including Word, Excel, PowerPoint and Outlook
  • English usage (AP Style), spelling, grammar and punctuation
  • Principles and practices of routine analytical research
  • Adobe Creative Suite, including Illustrator, Photoshop and InDesign a plus
  • Other job specific software as required

To apply please visit:

For all DCTA positions, please send any resumes, cover letters, and/or applications to

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