FAQ

For Companies:

For Job Seekers:

General Questions:
How much do listings cost?

A listing costs $75 for members of our supporting organizations (Dallas and Ft. Worth chapters of IABC and PRSA, DFW NIRI and Dallas Press Club). Non-member listings are $100. Listings for 501(c)(3) non-profit organizations are $50.

 

How long do listings run?

Listings appear on our site for 30 days. After 30 days, you can renew the listing if needed.

 

Is a PayPal account required to pay for a listing?  Can I use a credit card?  What if I want to pay with a check?

A PayPal account is not required.  You can use VISA/MC/AMEX/DISCOVER/DEBIT – just use the ‘Pay with Bill Me Later, Debit, or Credit Card’ link just below the login box.   If you’d prefer to send us a check, contact the site administrator, Liz Kennedy.  Keep in mind that check payment will cause your listing to be delayed until the check has cleared.

 

How secure is my payment information?

Our site does not receive or store any of your payment information – it’s entirely handled by PayPal.  You can find out about PayPal’s security on their FAQ page.  They use very strong encryption and other financial industry best practices to ensure your information is secure.

 

How quickly will my job posting appear?

Your listing will appear immediately once we receive confirmation of payment.

 

How quickly will my job posting appear in your Twitter feed?

Postings appear on Twitter (@DFWcomsjobs) within minutes of payment confirmation.

 

How can I edit my listing or mark it filled (removing it from the site)?

From the home page, click on the login link in the right column.  Once logged in, click on ‘View my  job listings’ in the employer control panel in the right column .  This page shows you any job postings you’ve submitted.  If you click on the icon to the right that looks like a small gray gear, you’ll see a list of options for the listing that will include editing or marking it filled.

 

Is there a way for me to track how many people are accessing my posting?

Yes!  From the home page, click on the log in link in the right column.  Once logged in, click on ‘My Listings’.  This page shows you any job postings you’ve submitted.  Look in the ‘Statistics’ column to see the number of page views for each of your listings.

How can I tell if my company already has an account?

That’s a bit tricky. You might try entering the name of your company in the search box and looking at the contact information provided on whatever listings come up – tho that only works if you have an active listing. We don’t keep a public list of companies that have listed jobs in the past to protect their privacy.

Keep in mind, you can set up your own account, even if other accounts have been set up using your company’s name. There isn’t a restriction that forces companies to all use the same account.

If it’s important that only one account is used, contact Liz Kennedy, the site administrator using your company email account (your.name@your.companyname.com). She can provide a list of people who have created accounts using email addresses that match your domain (everyone@your.companyname.com).

What should I do if I’ve forgotten my username or password?

To retrieve your username or password, use the ‘lost password‘ tool. It allows you to enter your email address instead of your username, and it will send you a message that includes your username with a link to reset your password. Following the link to reset your password is optional.

 

For Job Seekers:

How do Job Alerts work?  How do I unsubscribe to them?

Job alerts are very simple – just type in a few key words in the Job Alerts widget on the left column of the home page.  When a job listing is published that includes your key words, you’ll get an e-mail message alerting you.  To unsubscribe, follow the link at the bottom of the e-mail message.  We never store your e-mail address or use it for any other purpose than sending alerts.  So if you get spam, it didn’t come from us. 🙂

 

What’s your privacy policy?

We only use your data (in this case just your e-mail address) for the purpose of sending alerts.  We don’t use it for our own marketing purposes, or sell it to any third parties.

 

General Questions:

Who runs this site? Two brave souls are responsible for keeping the site up and running.  The bulk of the day to day work is done by Liz Kennedy, the site administrator.  She approves job postings and does her best to ensure everybody is happy.  Jerry Stevenson is the tech guru who built the site, fixes things when something breaks, and takes care of any changes or upgrades to the technology behind the site.  Keep in mind, this isn’t a commercial site – Liz gets a small cut of the posts that come through to pay for her time, and Jerry is just a glutton for punishment who likes nerdy web stuff.

 

Who do I contact if I have questions/comments/issues? For general questions or issues with payment/administration, contact Liz Kennedy, the site administrator.  If you’re having technical problems with the site, contact Jerry Stevenson, the tech guru.  We’ll do our best to get back to you as soon as we can.