Project Communications Specialist

North Texas Toll Authority Published: June 10, 2018
Job Type



NTTA is an organization sanctioned by the State of Texas to develop and maintain high-quality roadways in North Texas. We are viewed as a cutting-edge leader in the toll industry nationwide, delivering transportation solutions to almost 3 million clients. As a customer-driven organization, our purpose is to enhance the quality of life for area residents. We serve a one of the fastest growing regions in the United States, and continue to grow with it to meet increasing transportation needs. NTTA is a vibrant organization with a highly qualified, energized, and engaged team. We are looking for individuals to join this team and help us maintain our place as a respected leader and partner in the region’s transportation network.

Brief Summary Description:

The Project Communications Specialist (PCS) works under the direction of the Project Communications Manager (PCM) in preparing information made available to customers, news media, NTTA executives and employees about the various transportation projects being planned, developed or under construction by the Authority. This information includes, but is not limited to, brochures, flyers, e-Newsletters and e-Newsletter articles, Traffic Advisories/Alerts, Project Delivery-infrastructure project “talking points” Intranet and website materials, daily lane and ramp closure information, and quarterly Corridor Progress Reports. The PCS will be responsible for the distribution of many of the items listed above. The PCS will ensure accuracy and consistency of style and voice as established by Authority objectives and brand standards. The PCS will organize and facilitate various meetings of Authority staff, representatives from partner organizations and Authority consultants, as needed. The PCS will assist the PCM in the coordination and conducting of community meetings, public meetings and public hearings. The PCS will also assist Authority executives in the preparation of presentations to outside organizations. In rare instances, the PCS will be asked to make presentations to outside organizations on behalf of the Authority.

Job Responsibilities:

•Assists the Project Communications Manager in overseeing the preparation of quarterly Corridor Progress Reports (CPR) and the CPR Update e-newsletter and in their distribution. Assists in preparation of various project delivery/infrastructure-focused e-newsletters distributed through Constant Contact service.

•Drafts and oversees preparation of flyers, infographics and brochures about various Authority projects for use at presentations, community meetings, public meetings/hearings and other public events.

•Maintains project e-mailboxes and coordinates responses submitted by various stakeholders including customers, partner agencies and NTTA employees and executives.

•Develops content, research information, gathers accompanying graphics/photos, and infographics, and obtains approvals from key experts in preparing draft articles to be used in external and internal e-Newsletters.

•Prepares materials about various Authority projects and lane/ramp closures and construction updates to be posted on the NTTA websites. This information will also be prepared for delivery to various groups via e-mail and social media channels. Prepares timely updates for websites.

•Assists in preparation of Authority community meetings, public meetings/hearings or other public events where the Authority is involved. Activities range from determining the event location to organizing Authority personnel and materials that will be needed at the event.

•Ability to cope with job-related stress including but not limited to deadlines, customer, supervisory and staff interactions, multi-tasking and high work volumes is required.

Job Requirements:

•A Bachelor’s degree in the communications field is required for this position. A degree in public relations, marketing, or journalism is preferred.

•Three years of professional experience is required.

•Work assignments will require providing direction to co-workers, consultants or interns.

•Work assignments will require the PCS to work cooperatively and in collaboration with PCM, members of the NTTA Public Affairs Department and other departments, consultants and project partners from other agencies.

•Receives General Direction: The employee normally performs the job by following established standard operating procedures and/or policies. Performance is reviewed periodically.

•Skilled: Work requires the ability to communicate effectively, both with the written word and verbally. Knowledge of various computer programs related to communications and publishing is helpful.

•The PCS will have some minor budgetary responsibilities.

•Advanced - Ability to read items ranging from newspaper articles to technical reports and other materials and being able to comprehend the contents or find additional sources to better understand the information.

•Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement.

•Advanced - Ability to write clear, concise documents including, but not limited to, newsletter stories, flyers, brochures, reports, speeches and other related materials while ensuring accuracy and with the Authority’s objectives and brand standards.

•Valid driver's license

How to Apply: 

Register or log-in to your account, and complete the application in its entirety, including any questions, and click Submit.

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